Fabric Applications Support Specialist

  • Region: Maumee, Ohio, USA
  • County/State: Ohio
  • City/Town: Maumee
  • Ref: Maumee OH
  • Posted: 07-May 2024

The Role:

 

  • Work with the Memo Approval team to develop/expand the internal and external fabric testing programs. Maintain records and associated reports for fabric approvals, testing results, warranty issues, and expiration of memos for testing. Support root cause corrective actions on fabric warranty issues.
  • Manage COM memo approvals process to ensure completion in 48 hours.
  • Track Incoming COM fabric orders, coordinate with production.
  • Support and offer Graded-in fabric reselections for Out of Stock, delayed, or denied COMs or issues with Graded in Fabrics.
  • Provide guidance to dealers, designers, and end users to down select fabrics based of specific criteria such as cleaning, application & use, lamination requirements, and other required functionality.
  • Develop and manage Workflow Process documents for fabrics with disclaimers, specials, or internal application process notes. Create special care & maintenance sheets for fabrics that do not fall into the standard production process.
  • Create and maintain internal fabric quality standards reference guides and associated documentation to support quality and production. Develop baseline for internal standards that differ from industry standards (sew seams, double rubs, rebound, etc.)
  • Update and maintain archive of fabric specifications and regulatory certifications for graded in fabrics and requested COMs (BIFMA, CAL 117, SCS Indoor Gold, etc.)
  • Develop Fabric Partner Program in order to offer graded-in pricing/procurement for non-graded fabrics within fabric partner lines. Create testing process, documentation, tracking system, order process, support materials.
  • Manage onboard training for Fabric Approval Process, Graded in Fabrics and COMs to new hires, dealers, and reps.

 

The Person:

 

  • Ability to create forms, gather and compile data then generate reports as needed.
  • Able to utilize Microsoft applications for creation of presentations, spreadsheets, and reports.
  • In-depth knowledge of fabric and application processes.
  • Able to work independently.
  • Able to adapt / adjust to changing situations.
  • Work effectively with other team members in a harmonious manner.
  • Able to communicate in a clear, concise and professional manner with internal/external team members, suppliers, and end users.
  • Must be able to read and comprehend regulations and instructions in English, and possess competent ability to communicate verbally in English.
  • Bachelor’s degree in textiles, fashion, merchandising, interior design, architecture or related field (Preferred).

 

Working Hours:

 

Monday to Friday — 8 Hour Shift

 

Benefits Include:

 

  • 401 (K) matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off

 

If you’re interested in finding out more about the role and The Senator Group, please apply now.

“The Senator Group is committed to supporting inclusion and diversity and we encourage applications from different abilities, sexual orientation, ethnicity, faith, disability, gender and all other underrepresented job seekers”.

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